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Terms and Conditions

Booking Process

By making a booking through our website, you agree to comply with the terms and conditions outlined herein. You are responsible for providing accurate and complete information during the booking process, including the number of participants, travel dates, and any special requests or requirements

Reservation Confirmation

Upon completion of the booking process, you will receive a reservation confirmation via email. This confirmation will contain details of your booking, including the tour or travel service booked, dates, times, pricing, and any additional information provided during the booking process. Please review this confirmation carefully and contact us immediately if you notice any errors or discrepancies.

Booking Amendments

Requests to amend or modify a booking are subject to availability and may be subject to additional fees or charges. Amendments to bookings must be requested in writing and confirmed by us in order to be valid. We reserve the right to refuse any amendment request that cannot be accommodated or that violates our cancellation policy.

Booking Terms Updates

We reserve the right to update or modify these Booking Terms and Conditions at any time without prior notice. By continuing to use our website and services after any changes to these terms, you agree to be bound by the updated terms and conditions

Payment Authorization

Payment is required in full at the time of booking, unless otherwise specified. We accept payment via bank transfer, Wise, Paypal and e-lectronic wallet available in Indonesia

Cancellation Policy

Our cancellation policy varies depending on the specific tour or travel service booked. Please refer to the cancellation policy provided at the time of booking for detailed information on applicable cancellation fees and deadlines. Cancellation requests must be submitted in writing and will be processed in accordance with our stated policy.


Refunds for cancelled bookings will be processed in accordance with our cancellation policy. Refunds may be subject to administrative fees or charges, as outlined in our cancellation policy in each confirmation letter upon booking.

Travel Documentation

It is your responsibility to ensure that you have all necessary travel documentation, including passports, visas, permits, and vaccinations, required for your chosen destination(s). We recommend checking with the relevant authorities or embassies for the most up-to-date travel requirements and regulations

Travel Insurance

We strongly recommend purchasing travel insurance to protect against unforeseen circumstances, such as trip cancellations, delays, medical emergencies, and lost or stolen belongings. Travel insurance coverage options may vary, so please review the terms and conditions of your policy carefully.

Limitation of Liability

Our liability for any loss, damage, injury, or inconvenience arising from your booking or participation in a tour or travel service booked through our website is limited to the total amount paid for the booking. We are not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost revenue, or loss of goodwill.