FAQ

Our travel agency offers a wide range of services including flight bookings, hotel reservations, tour packages, visa assistance, travel insurance, transportation arrangements, and personalized travel itineraries tailored to your preferences.

Booking a flight with us is simple. You contact one of our travel agents directly via phone or email to assist you in finding the best flight options based on your preferences and budget.

Yes, we offer a variety of tour packages to popular destinations in Indonesia such as Bali, Yogyakarta, Lombok, Komodo Island, Bromo, Ijen and more. Our tour packages are designed to showcase the best attractions and experiences each destination has to offer, catering to different interests and budgets.

We offer a wide range of accommodation options to suit every traveler's needs and budget, including luxury resorts, boutique hotels, budget-friendly hostels, and private villas. Our team can help you find the perfect accommodation that meets your preferences and enhances your travel experience.

Absolutely! We provide visa assistance services to help streamline the visa application process for our clients. Our experienced team will guide you through the process and ensure all necessary documentation is in order.

Yes, we offer travel insurance coverage to provide you with peace of mind during your travels. Our travel insurance plans typically include coverage for medical emergencies, that may arise during your trip.

You can contact our agency through various channels. You can reach out to us via phone, email, or by visiting our office during business hours. Additionally, you can connect with us through our social media channels to send us a message, and one of our travel agents will be happy to assist you.

Yes, we specialize in creating custom travel itineraries tailored to your preferences, interests, and budget. Whether you are planning a honeymoon, family vacation, adventure trip, or cultural exploration, our team will work closely with you to design a personalized itinerary that fulfills your travel dreams.

Yes, we understand that plans may change, and we strive to accommodate our clients' needs to the best of our ability. Depending on the type of change you need to make, there may be fees or restrictions imposed by airlines, hotels, or other service providers. It's best to contact our agency as soon as possible if you need to make any changes to your booking, and we'll do our utmost to assist you.

It's recommended to book your travel arrangements as far in advance as possible to secure the best deals on flights, accommodations, and tours. However, the ideal booking window can vary depending on factors such as destination, travel season, and availability. For peak travel times or popular destinations, booking several months in advance is advisable, while last-minute deals may be available for spontaneous travelers.

We accept bank transfers, Wise Transfer and Paypal. Our payment process is secure and compliant with industry standards to ensure the safety of your financial information.

Yes, we offer special discounts and incentives for group travel bookings. Whether you're planning a corporate retreat, school trip, or family reunion, our team can assist you in organizing a memorable group travel experience while maximizing cost savings and convenience for your group.

In the event that you encounter any issues or emergencies during your trip, our dedicated support team is available to assist you. You can contact us through our WhatsApp or email, and we'll provide prompt assistance to resolve your concerns and ensure the continuity of your travel plans.

Yes, we specialize in curating unforgettable travel experiences for special occasions such as honeymoons, anniversaries, birthdays, and other celebrations. Our team can help you plan a romantic getaway or a luxurious escape tailored to your preferences, complete with special touches to commemorate your milestone.

Yes, we offer travel packages specifically designed for solo travelers who are looking to explore the world on their own terms. Whether you're seeking a solo adventure or prefer to join a group tour with other like-minded travelers, our team can tailor a solo travel experience that meets your interests and budget.

If you need to cancel your trip for any reason, please refer to our cancellation policy for information on applicable fees, deadlines, and refund eligibility in each services. Our team will assist you in navigating the cancellation process and exploring alternative options whenever possible.